Can you clarify what you mean by the V-One is non responsive? Do you mean that:
- The software freezes completely and eventually white screens and crashes?
- The software remains responsive, but sending more commands like homing the system, or outlining a print do nothing. (The printer does not move)
- The software remains responsive, but the buttons are not visible and instead display "Please Wait" or similar.
It's worth mentioning that the entire heating profile is loaded onto the printer as soon as you hit bake. The printer will continue baking even if the software crashes or you physically unplug the unit. If the printer stops 1-5 minutes into the bake, it is possible that the serial connection broke, but the printer is still running fine. When a bake cycle finishes and the printer is cooling down, the LED's will flash blue, so you can use these as an indication.
With that said - the printer will reset if you restart the software, this will wipe out the baking profile and you will lose the progress.
We are still looking into the source of this issue, we made some changes to how serial communication is handled last week and are hoping to release the next SW version this week.